4 Reasons Millennials Prefer Paper

Apr 13, 2016
Struhs_TJ-WebBy TJ Struhs
Manager, Government Affairs

The latest generation to infiltrate the workforce has been branded digitally savvy but professionally needy. Despite split consensus on whether or not millennials can lead us into a more productive, environmentally conscious world, this social generation is showing signs of holding on to a more tangible society.

It’s tax season, and NerdWallet and Harris Poll has released a recent survey on how millennials cope with filing these dreaded forms and the result might just surprise you – they may prefer paper. Can you believe 17 percent of millennials took pen to paper and filed by mail? This is compared to only 8 percent in the 35 and older age range.

Perhaps this is simply a reflection of an outdated, overwhelming tax code that causes younger taxpayers to seek any and all alternative methods. But, considering how focused millennials are on leading an eco-friendly life on a global scale, this may be bigger than taxes.

Take a look at coupons for example. According to a recent CreditCards.com report, most Americans prefer paper. Of those surveyed saying they use coupons, 63 percent most frequently grab them from newspapers, mailings and other paper products. It gets better – the 18- to 24-year old bracket use paper coupons twice as much as other methods.


Why We Prefer Paper


  1. It’s easier to open your mail to look at a statements/tax forms than it is to remember another password, download forms and review them.
  2. Computers can crash. If you haven’t saved your complicated and/or intimidating tax return recently, you’re at square one.
  3. As we’ve seen by some recent security hacks, personal information isn’t guaranteed to be safe online.
  4. Paper trail. It’s easier for me to keep paper documents together to be prepared for tax time than it is to search my email and log in to multiple websites to find the documents I need.

This new millennial economy may stretch the limits of technological change, but you can’t deny the power of a product that is reliable, consistent and sustainably made.